Collecting, Using, and Sharing Personal Information:

1. Collection: We collect personal information, including phone numbers, for the purpose of facilitating text message communication with clients. This information is obtained directly from clients with their explicit consent.

2. Use: Personal information collected for text message communication will be used solely for that purpose, including sending appointment reminders, service updates, and important announcements.

3. Sharing: We do not share personal information collected for text message communication with third parties, except as required by law or with the explicit consent of the client. Phone numbers provided for SMS communication are not shared with third parties.

Guidelines for sending text messages to clients:

1. Consent: We obtain explicit consent from clients before initiating text message communication. Clients are informed about the purpose of the messages and provided with the option to opt-out at any time.

2. Privacy: We respect client privacy by refraining from sharing personal or sensitive information via text message. Secure channels are used for transmitting confidential information.

3. Professionalism: Text messages maintain a professional tone and language, with proper grammar and punctuation. Slang or abbreviations are avoided.

4. Purpose: Messages are limited to matters directly related to the client's business with Taylor Virtual Services LLC, such as appointment reminders, service updates, or important announcements.

5. Timeliness: Messages are sent at appropriate times, considering the client's time zone and preferences. Urgent messages outside of business hours are sent only with client consent.

6. Opt-out Option: Clients are provided with a clear and easy way to opt-out of receiving text messages if they no longer wish to receive them.

Types of Messages

1. Informational SMS Messages: These messages provide clients with relevant information about their interactions with [Company Name], such as appointment reminders or service updates.

2. Promotional SMS Messages: These messages may include promotional offers, discounts, or announcements about new products or services.

Phohibited Practices:

1. Unsolicited Messages: We do not send text messages to clients who have not provided consent or have opted out of receiving them.

2. Harassment or Spam: We do not engage in harassing, spamming, or excessive messaging practices.

3. Misuse of Client Information: Personal information obtained through text message communication is not shared with third parties without proper authorization.

Agreement:

Review and Updates: This policy will be reviewed periodically to ensure compliance with evolving regulations and best practices in client communication.

Acknowledgment: By receiving & sending text messages from/to Taylor Virtual Services, LLC, it is

agreed to abide by this policy and uphold the highest standards of professionalism and privacy.